How it works.
What is Duni Telehealth? A direct-to-patient healthcare provider. Our service allows every woman to have access to a quality healthcare.
Who are the doctors at Duni? Victoria is a doctoral prepared and certified women’s healthcare nurse practitioner. She providers gynecological and infertility services.
Does Duni Telehealth accept insurance? Duni Women’s Healthcare and Fertility accepts insurance.
If your insurance plan includes a health savings account (HSA) or flexible spending account (FSA), you can use your funds from these accounts to pay for care on Duni Virtual. Some of these plans include a debit card you can use to pay up front, and others require you to submit your receipt after your purchase.
If your insurance includes out-of-network coverage and/or a deductible, you may be able to submit your receipt from Duni Virtual for reimbursement. Eligibility is determined by your insurance company and will vary depending on your plan.
Your insurance plan may include medication coverage, which you can always use to pay for medications picked up at your local pharmacy.
Our team is here to help you - call us at (708) 481.0095 with any questions.
What is Duni Telehealth's cancellation policy?
Virtual visits: cancel up to 2 hours before the scheduled visit.
In-person visits: cancel up to 24 hours before the scheduled visit
Same day appointment virtual or in-person made will be refunded if a request is made within one hour of the purchase.
We are unable to offer a refund for No-shows, missed appointments, disagreement over clinical outcome of the visit, or for not receiving a prescription.
Appointments can be rescheduled.
Will I always get a prescription? No. The provider will prescribe deemed necessary medications as it is available in the office setting. Please note that Duni Virtual providers do not prescribe certain drugs such as narcotics or designated controlled substances.
Is my payment and medical information save? Yes. Duni Virtual use Stripe, the most trusted and Secured third-party payment platform in the world. Duni Virtual’s systems and platforms are all HIPAA compliant.
Can I use Duni Telehealth even though I have insurance? Yes. If you are looking to save money and pay the provider directly.
Does Duni Telehealth treat an emergency? No. Please call 911 or go the nearest emergency room.
Can I get testing and imaging through Duni Virtual? Yes.
Do I have to pay online, or can I pay at the doctor’s office? All Duni Virtual visits booked must be paid online.
What are my payment options?
On Duni Telehealth you can pay using VISA, MasterCard, American Express, and Discover. You cannot pay by check, money orders, or cash.
If you have a health savings account (HSA) or flexible spending account (FSA), these accounts often include debit cards you can use for purchases. These cards can also be used on Duni Virtual.
Do I have to pay for a follow-up visit? Yes. If a follow-up appointment is needed, you will need to book and pay for that appointment separately.